Exciting Opportunity for the Role of After Sales Executive at Bara Stereos (PVT) Ltd
An exciting opportunity has arisen for the position of After Sales Executive at Bara Stereos (PVT) Ltd. As a leading car audio and accessory organization, Bara Stereos is renowned for its commitment to customer satisfaction and high-quality products. Established in 2004 and headquartered in Dehiwala, Sri Lanka, the company specializes in car audio systems, video installations, repairs, and vehicle tinting services.
This role is perfect for individuals who are passionate about customer service and the automotive accessories sector and eager to make a significant impact by enhancing customer experiences post-purchase. The After-Sales Executive will play a crucial role in managing customer inquiries, ensuring satisfaction, and coordinating with various teams to provide seamless service.
Key responsibilities include managing customer complaints, overseeing after-sales services, and collaborating with sales and technical teams. Ideal candidates will possess excellent communication skills, problem-solving abilities, and solid knowledge of car audio and accessories.
| Job Title | After Sales Executive |
| Company Name | Bara Stereos (PVT) Ltd |
| Location | Dehiwala, Sri Lanka |
| Employment Type | Full-Time |
| Experience Level | Mid-Level |
| Qualification Required | Bachelor’s Degree in a related field |
| Skills Required | Excellent communication skills, Problem-solving abilities, Knowledge of car audio and accessories, Customer service skills |
| Contact Number | 077 388 0880 |
About the Company:
Bara Stereos (PVT) Ltd is a prominent car audio, video, and installation organization. It was established in 2004 and is headquartered in Dehiwala, Sri Lanka. The company specializes in providing high-quality car audio systems, video systems, installations, repairs, and vehicle tint and wrap services. Bara Stereos aims to lead the car audio and accessory market by ensuring customer satisfaction through exceptional products and services. With a solid commitment to quality and innovation, the company has established itself as a trusted name in the industry.
Key Responsibilities:
In this role, you will be expected to:
- Managing customer inquiries and complaints – Responding to customer needs and ensuring a high level of service is maintained.
- Coordinating with the sales and technical teams – Working closely with both teams to streamline after-sales processes and address technical issues.
- Ensuring customer satisfaction post-purchase – Following up with customers to meet their needs and resolve any concerns.
- Handling after-sales services and support – Providing ongoing support to customers regarding their purchases and services to enhance their experience.
Skills and Qualifications:
To be successful in this role, you will need:
- Bachelor’s degree in a relevant field or equivalent experience in customer service or sales.
- At least 2-3 years of experience in the car audio and accessories industry or a related field.
- Proficiency in customer relationship management (CRM) software and Microsoft Office Suite.
- Excellent communication and problem-solving skills to effectively address customer inquiries and complaints.
- Ability to work independently and as part of a team, demonstrating collaborative solid skills.
- Knowledge of car audio and video systems and a keen interest in automotive accessories.
Why Join Bara Stereos (PVT) Ltd:
Bara Stereos (PVT) Ltd offers an exciting opportunity for individuals looking to advance their careers in the car audio and accessories industry. The company is committed to creating an inclusive and dynamic workplace, providing:
- Flexibility in working arrangements – Opportunities to balance work and personal life effectively.
- Competitive salary and benefits package – Attractive compensation and benefits that support employee well-being.
- Opportunities for professional development and career growth – Access to training and resources to enhance skills and advance within the company.
- A collaborative and innovative work environment – A culture that fosters teamwork, creativity, and continuous improvement.
How to Apply:
Interested candidates should send their updated resumes and cover letters to the provided contact number. For any inquiries, please email or call 077 388 0880. Applications must be submitted by the specified deadline.
Additional Information:
Company Awards/Certifications:
While specific awards and recognitions are not explicitly listed on the official website, Bara Stereos (PVT) Ltd has built a solid reputation in the car audio and accessories industry since its establishment in 2004. The company’s commitment to quality and customer satisfaction contributes to its positive standing in the market.
Benefits and Perks:
Bara Stereos (PVT) Ltd offers competitive remuneration and may provide various benefits typical in the industry. These can include:
- Opportunities for professional development and training.
- Potential health insurance options.
- A supportive work environment that fosters teamwork and collaboration.
Work Environment:
Bara Stereos (PVT) Ltd promotes a dynamic and innovative work environment where team members are encouraged to collaborate and share ideas. The company values customer satisfaction and quality service, creating a culture prioritising excellence and continuous improvement. Employees work together collaboratively, ensuring everyone is aligned towards common goals.