We are thrilled to announce an exciting opportunity for the Call Center Executive – Hindi role at Sabio Connect Global Private Limited. As a leading organization in the customer service, sales, and back-office operations industry, Sabio Connect is known for delivering exceptional customer experiences and driving business growth for its clients.
This role is perfect for individuals passionate about providing excellent customer service and eager to make an impact in a fast-paced, dynamic environment.
| Job Title | Call Center Executive – Hindi |
| Company Name | Sabio Connect Global Private Limited |
| Location | Colombo, Sri Lanka |
| Employment Type | Full-Time |
| Salary Range | Rs. 80,000 – 130,000 per month |
| Experience Level | Entry-Level |
| Qualification Required | High School Diploma or equivalent |
| Skills Required | Fluency in Hindi and English, Excellent Communication Skills |
| Contact Email | hr@sabioconnect.com |
| Phone Number | +94 777766000 |
| How to Apply | Send resume to hr@sabioconnect.com or call +94 777766000 |
About the Company:
Sabio Connect Global Private Limited, based in Colombo, Sri Lanka, is a reputed customer service and outsourcing organization. Known for its commitment to delivering exceptional call center solutions, the company focuses on providing multilingual support, advanced communication technologies, and a collaborative work environment. Sabio Connect prioritizes professional development and offers an inclusive platform for career growth.
Key Responsibilities:
In this role as a Call Center Executive – Hindi, you will be expected to:
- Handling Customer Interactions – Managing inbound and outbound calls while maintaining high professionalism.
- Problem Resolution – Addressing customer queries and resolving issues efficiently to ensure customer satisfaction.
- Data Management – Documenting all interactions accurately in the company’s CRM system.
- Compliance Adherence – Ensuring compliance with company policies, industry standards, and local regulations.
- Team Collaboration – Collaborating with cross-functional teams to improve customer service operations and achieve performance objectives.
Skills and Qualifications:
To excel in the role of Call Center Executive – in Hindi, you will need the following:
- Ability to work both independently and as part of a team.
- Fluency in Hindi and English to communicate effectively with clients and colleagues.
- High School Diploma or equivalent, showcasing a strong educational foundation.
- At least 1 year of experience in customer service or a related field.
- Proficiency in communication tools and technologies, such as telephony systems and CRM software.
- Strong problem-solving skills to resolve client inquiries efficiently and effectively.
- A high level of patience and adaptability to handle dynamic and fast-paced work environments.
Sabio Connect Global Private Limited, based in Colombo, Sri Lanka, is a leader in providing high-quality customer service solutions. For over 5 years, the company has been known for its exceptional focus on client satisfaction and innovative service delivery. With a collaborative and forward-thinking team, Sabio Connect strives to uphold its mission of delivering excellence in every customer interaction, a goal that could inspire and motivate you in your role as a Call Center Executive.
Why Join Sabio Connect Global Private Limited:
Sabio Connect Global Private Limited provides an excellent opportunity for individuals passionate about customer service and communication. By joining this company, you will benefit from:
- Flexibility in Work Arrangements: Enjoy a structured yet flexible working environment tailored to ensure work-life balance.
- Competitive Salary and Benefits Package: Earn an attractive salary ranging from Rs. 80,000 to Rs. 130,000 monthly, along with additional perks and benefits.
- Professional Development Opportunities: Enhance your career with extensive training programs and skill development initiatives to foster growth and expertise.
- Collaborative and Innovative Environment: Be a part of a dynamic team that values creativity, teamwork, and continuous innovation in delivering quality service.
How to Apply:
If you want to apply for the Call Center Executive – Hindi position, please send your updated resume and a cover letter to hr@sabioconnect.com. For any queries, feel free to email or contact +94 777766000. Applications must be submitted by 15 December 2024.
We encourage all qualified candidates to apply promptly.
Job Title: Call Center Executive – Hindi
Company: Sabio Connect Global Private Limited
Location: Colombo, Sri Lanka
Employment Type: Full-Time
Job Overview
Sabio Connect Global Private Limited is offering a unique opportunity for an entry-level professional fluent in Hindi to join our team as a Call Center Executive in Colombo. This role is perfect for those passionate about customer service and eager to thrive in a dynamic and fast-paced environment.
Key Responsibilities
- Handle inbound and outbound calls with fluency in Hindi and English.
- Resolved customer queries efficiently and ensured client satisfaction.
- Maintain accurate records of customer interactions.
- Coordinate with team members to achieve service goals.
- Meet individual and team KPIs consistently.
Qualifications
- High School Diploma or equivalent.
- Fluency in Hindi and English is mandatory.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and customer service mindset.
- Basic computer knowledge, including MS Office.
Skills Required
- Proficiency in Hindi and English.
- Strong interpersonal skills and teamwork.
- Ability to handle pressure and multitask effectively.
Experience Level
Entry-level (No prior experience required; freshers are encouraged to apply).
Salary and Benefits
- Monthly Salary: Rs. 80,000 – Rs. 130,000.
- Health insurance and medical coverage.
- Professional training and development opportunities.
- Performance-based incentives.
Company Awards/Certifications
Sabio Connect Global Private Limited, a company committed to employee satisfaction, has been recognized as one of the leading employers in the customer service industry. We have earned the prestigious ‘Top Workplace’ award, a testament to our dedication to providing a supportive work environment.
Benefits and Perks
- Comprehensive health insurance.
- Opportunities for career growth and development.
- Supportive and collaborative work environment.
- Flexible work schedules with potential remote opportunities.
Work Environment
- Friendly and inclusive team culture.
- Modern office facilities with ergonomic workspaces.
- Focus on employee well-being and continuous learning.
Application Details
Deadline: Applications are open until 15 December 2024.
Contact Email: hr@sabioconnect.com
Phone Number: +94 777766000
How to Apply: Interested candidates can email their resumes to hr@sabioconnect.com or contact us via the phone number provided for inquiries.