Exciting Opportunity for Customer Relations Executive – Corporate at Infinity Green International Pvt Ltd
An exciting opportunity has arisen for the Customer Relation Executive – Corporate role at Infinity Green International Pvt Ltd. As a leading organization in the Recycling and Waste Management industry, Infinity Green International Pvt Ltd is known for its commitment to responsible e-waste management and promoting sustainability. Founded in 2019 and headquartered in Kelaniya, Sri Lanka, the company specializes in e-waste management, wire recycling, plastic recycling, and security recycling.
This role is ideal for individuals who are passionate about customer relations and are eager to make an impact in an environmentally conscious organization. Candidates will be able to enhance customer satisfaction, manage vital relationships, and contribute to the company’s environmental protection and resource conservation mission.
| Job Title | Customer Relation Executive – Corporate |
| Company Name | Infinity Green International Pvt Ltd |
| Location | Kelaniya, Sri Lanka |
| Employment Type | Full-Time |
| Salary Range | Not specified |
| Experience Level | 2-3 years |
| Qualification Required | Bachelor’s degree in Business Administration, Marketing, or related field |
| Skills Required | Excellent communication, CRM software proficiency, strong problem-solving skills |
| Application Deadline | Not specified |
| Contact Email | info@infinitygreen.lk |
| Phone Number | +94 115 923443 |
| How to Apply | Send your resume and cover letter to info@infinitygreen.lk |
About the Company:
Infinity Green International Pvt Ltd is a leading recycling and waste management organization headquartered in Kelaniya, Sri Lanka. Established in 2019, the company focuses on responsible e-waste management, environmental protection, resource conservation, and promoting a circular economy. With a commitment to sustainability, Infinity Green International offers a range of services, including e-waste management, wire recycling, plastic recycling, and security waste recycling, contributing significantly to reducing landfill waste.
Key Responsibilities:
In this role, you will be expected to:
- Managing customer relationships – Ensure high levels of customer satisfaction by maintaining effective communication and addressing inquiries promptly.
- Overseeing issue resolution – Handle customer issues and inquiries efficiently, ensuring timely resolutions and maintaining positive relationships.
- Collaborating with cross-functional teams – Work closely with internal departments to align on customer needs and service delivery.
- Ensuring compliance with company standards – Adhere to internal policies and procedures while providing exceptional customer service.
Skills and Qualifications:
To be successful in this role, you will need:
- Bachelor’s degree in Business Administration, Marketing, or a related field, or equivalent experience.
- A minimum of 2-3 years of experience in a customer relations or similar position.
- Proficiency in CRM software and the Microsoft Office Suite.
- Excellent communication and interpersonal skills to effectively manage customer relationships.
- Strong problem-solving abilities to address customer inquiries and issues promptly.
- Ability to work independently and as part of a team to achieve company objectives.
Why Join Infinity Green International Pvt Ltd:
Infinity Green International Pvt Ltd offers a dynamic work environment with a solid commitment to sustainability and innovation in the recycling and waste management sector. The company provides:
- Competitive Salary and Benefits Package: Attractive compensation that reflects the value of employee contributions.
- Opportunities for Professional Development: Continuous learning and growth through various training programs, workshops, and career advancement paths.
- Collaborative and Innovative Work Environment: A team-oriented culture that encourages creativity, problem-solving, and teamwork, fostering an atmosphere where new ideas are welcomed and valued.
- Flexibility in Working Arrangements: Adaptable work schedules that support a healthy work-life balance, enabling employees to perform at their best while accommodating personal needs.
How to Apply:
Interested candidates should send their updated resume and a cover letter to info@infinitygreen.lk. For any queries, contact via email or call +94 115 923443. Applications must be submitted by the deadline indicated in the job listing.
Additional Information:
Company Awards/Certifications:
Infinity Green International Pvt Ltd is recognized for its commitment to environmental sustainability, though specific awards and certifications are not listed in available resources. The company is known for adhering to industry standards in e-waste management and recycling practices.
Benefits and Perks:
While specific benefits are not explicitly stated, employees may expect industry-standard benefits, including health insurance and opportunities for professional development. The company’s focus on sustainability suggests an environmentally conscious workplace culture.
Work Environment:
Infinity Green International fosters a collaborative and innovative work environment. Team members are encouraged to engage in practices supporting sustainability and recycling efficiency. The culture emphasizes teamwork, effective communication, and a shared commitment to environmental protection.