Customer Relationship Executive Jobs in Colombo, Sri Lanka (2024)

Exciting Job Opportunity: Customer Relationship Executive at Geelimz Pvt Ltd

An exciting opportunity has emerged for the role of Customer Relationship Executive at Geelimz Pvt Ltd. As a leading organization in the food manufacturing industry, Geelimz Pvt Ltd specializes in high-quality noodle products, including fresh and dry noodles, udon noodles, dumpling sheets, and gyoza sheets. This role is perfect for individuals passionate about customer service and eager to make a meaningful impact in the food sector.

Job Title Customer Relationship Executive
Company Name Geelimz Pvt Ltd
Location Colombo 4, Sri Lanka
Employment Type Full-Time
Salary Range Not specified
Experience Level Not specified
Qualification Required Not specified
Skills Required Excellent communication skills, problem-solving abilities, customer service experience, proficiency in MS Office tools, CRM software knowledge
Application Deadline Not specified
Contact Email Not specified
Phone Number Not specified
How to Apply Apply via email with a resume and cover letter

About the Company:

Geelimz Pvt Ltd is a prominent player in the food manufacturing industry and is located in Colombo, Sri Lanka. Renowned for its commitment to quality, Geelimz specializes in producing a diverse range of noodle products, including fresh noodles, dry noodles, udon noodles, dumpling sheets, and gyoza sheets. The company’s mission is to deliver high-quality, authentic noodle products to consumers, with a vision to become the leading noodle manufacturer in Sri Lanka. With a focus on innovation and customer satisfaction, Geelimz Pvt Ltd strives to meet the evolving needs of its customers while maintaining the highest standards in food production.

Key Responsibilities:

In this role, you will be expected to:

  • Managing customer inquiries and providing support – Addressing customer questions and ensuring a positive experience.
  • Overseeing customer satisfaction and loyalty – Implementing strategies to enhance customer relationships and retention.
  • Collaborating with cross-functional teams to meet objectives – Working closely with various departments to improve overall customer service and operational efficiency.
  • Handling customer complaints and resolving issues – Proactively addressing concerns to maintain high customer satisfaction.
  • Maintaining accurate records of customer interactions – Keeping detailed logs to track customer feedback and follow-ups.

Skills and Qualifications

To be successful in this role, the following skills and qualifications are essential:

  • Ability to work both independently and as part of a team. Geelimz Pvt Ltd has been at the forefront of the food manufacturing industry for years, specializing in high-quality noodle products. Based in Colombo, Sri Lanka, the company has established a reputation for delivering authentic and innovative noodle solutions. With a team that thrives on collaboration and creativity, Geelimz Pvt Ltd is committed to providing exceptional products to consumers.
  • Proficiency in Microsoft Office tools and CRM software is required to manage customer interactions effectively.
  • Excellent communication and problem-solving skills are crucial for handling customer inquiries and ensuring satisfaction.
  • Customer service experience is preferred to enhance the customer experience and resolve complaints.
  • A degree: This position requires a degree or certification in a relevant field or equivalent experience.
  • A minimum of X years of experience in customer service or a related field is advantageous.

Why Join Geelimz Pvt Ltd

Geelimz Pvt Ltd is committed to fostering a positive and rewarding workplace for its employees. Joining this leading food manufacturing company offers numerous advantages, including:

  • Flexibility in Working Arrangements: Embrace a work-life balance with flexible schedules that accommodate personal and professional commitments.
  • Competitive Salary and Benefits Package: Benefit from a remuneration package that recognizes your skills and contributions to the company.
  • Opportunities for Professional Development and Career Growth: Access training programs and career advancement opportunities that empower employees to reach their full potential.
  • A Collaborative and Innovative Work Environment: Work alongside a dynamic team dedicated to delivering high-quality noodle products while encouraging creativity and teamwork.

How to Apply

Interested candidates for the Customer Relationship Executive position at Geelimz Pvt Ltd are encouraged to send their updated resume and a cover letter to the appropriate email address. Please email or contact us at the provided phone number for any inquiries.

As there is no specified application deadline, it is recommended that applications be submitted as soon as possible to ensure consideration for this exciting opportunity.

Additional Information

Company Awards/Certifications:

Currently, there are no specific awards or certifications mentioned that recognize Geelimz Pvt Ltd within the industry.

Benefits and Perks:

Information regarding unique benefits such as remote work options, health insurance, or gym memberships is not available for this position.

Work Environment:

Details about the company culture, team dynamics, or office setting at Geelimz Pvt Ltd have yet to be provided. However, prospective candidates need to consider how they can contribute positively to the organization’s goals of delivering high-quality noodle products.

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