Exciting Opportunity: Customer Relationship Executive at Geelimz Pvt Ltd
An exciting opportunity has arisen for the Customer Relationship Executive role at Geelimz Pvt Ltd. Geelimz Pvt Ltd is a leading information technology and services organization that specializes in digital marketing, web development, mobile app development, and e-commerce solutions. The company is dedicated to delivering high-quality services and achieving customer satisfaction through innovation and collaboration.
This role is perfect for individuals passionate about customer service and eager to make an impact in a dynamic work environment. The ideal candidate will be vital in building and maintaining solid relationships with clients, ensuring their needs are met, and providing tailored solutions to enhance customer experiences.
| Job Title | Customer Relationship Executive |
| Company Name | Geelimz Pvt Ltd |
| Location | Colombo 4, Sri Lanka |
| Employment Type | Full-time |
| Salary Range | Rs 40,000 – 80,000 |
| Experience Level | 1-2 years |
| Qualification Required | Diploma or Degree in Marketing or related field |
| Skills Required | Excellent communication, strong customer service, problem-solving skills, proficiency in CRM software, good knowledge of digital marketing |
| Application Deadline | Not specified |
| Contact Email | [email address removed] |
| Phone Number | +94 70 282 2828 |
| How to Apply | Apply through the company’s website or directly contact the HR department. |
About the Company:
Geelimz Pvt Ltd is a prominent organization in the Information Technology and Services industry in Colombo, Sri Lanka. Known for its expertise in digital marketing, web development, mobile app development, and e-commerce solutions, Geelimz is dedicated to delivering innovative services that meet the needs of its clients. The company fosters a dynamic and supportive work environment, focusing on customer satisfaction and continuous growth.
Key Responsibilities:
In this role, you will be expected to:
- Build and maintain strong client relationships – Establish trust and rapport to ensure customer loyalty.
- Understand client needs and provide solutions – Assess client requirements and tailor services to meet their expectations.
- Handle customer inquiries and complaints – Address concerns promptly and effectively to enhance customer experience.
- Manage and track customer accounts – Oversee client accounts, ensuring accurate record-keeping and follow-ups.
- Identify and cross-sell additional products and services – Recognize opportunities to introduce clients to relevant services that enhance their experience.
Skills and Qualifications:
To be successful in this role, you will need:
- Ability to work both independently and as part of a team.
- A Diploma, degree in Marketing, a related field, or equivalent experience.
- At least 1-2 years of experience in customer relationship management or a related role.
- Proficiency in CRM software and a good knowledge of digital marketing tools.
- Excellent communication and interpersonal skills.
- Strong customer service orientation with effective problem-solving and decision-making abilities.
Geelimz Pvt Ltd has been at the forefront of the Information Technology and Services industry, specializing in digital marketing, web development, mobile app development, and e-commerce solutions. Based in Colombo, Sri Lanka, the company has established a reputation for its commitment to customer satisfaction and innovation.
Why Join Geelimz Pvt Ltd:
Geelimz Pvt Ltd offers an excellent opportunity for career advancement and personal growth in Information Technology and Services. Joining this dynamic company comes with several advantages:
- Flexible Working Arrangements: Geelimz provides options that allow employees to maintain a healthy work-life balance.
- Competitive Salary and Benefits Package: The company offers a salary range of Rs 40,000 – 80,000 and additional benefits that contribute to overall job satisfaction.
- Opportunities for Professional Development: Employees are encouraged to grow their skills and advance their careers through various training and development programs.
- Collaborative and Innovative Work Environment: Geelimz fosters a culture of teamwork and innovation, creating an environment where ideas are valued and collaboration is critical to success.
How to Apply:
If you are interested in the Customer Relationship Executive position at Geelimz Pvt Ltd, please send your updated resume and cover letter to the provided email address. If you have any questions, reach out via email or contact the company directly at +94 70 282 2828. Applications must be submitted as soon as possible, as no specific application deadline has been stated.
Additional Information:
- Company Culture: Geelimz Pvt Ltd fosters a dynamic and innovative work environment with a strong focus on customer satisfaction. The company promotes collaboration and support among team members to achieve common goals.
- Benefits and Perks: While specific benefits are not publicly available, employees may expect standard offerings, including health insurance, paid time off, and opportunities for professional development.
- Company Growth & Development: Geelimz Pvt Ltd is a growing organization committed to expanding its services and client base and providing employees with opportunities for advancement and career growth.