Exciting Opportunity for the Role of Recovery Officer at DOMESTIC EXPRESS PVT LTD
An exciting opportunity is available for the position of Recovery Officer at DOMESTIC EXPRESS PVT LTD. As a leading organization in the Courier and Logistics Services industry, DOMESTIC EXPRESS is dedicated to providing reliable, efficient, and timely courier and logistics services to customers throughout Sri Lanka. Established in 2002, the company has built a reputation for exceptional service and customer satisfaction, striving to be the leading courier service provider in the region.
This role is perfect for individuals passionate about finance and customer service and eager to make an impact by managing overdue accounts and ensuring outstanding payments are collected efficiently. The Recovery Officer will play a crucial role in maintaining the organization’s financial health while enhancing customer relationships through effective communication and negotiation skills.
| Job Title: Recovery Officer |
| Company Name: DOMESTIC EXPRESS PVT LTD |
| Location: Narahenpita, Colombo |
| Employment Type: Full-time |
| Salary Range: Not specified |
| Experience Level: Not specified |
| Qualification Required: Not specified |
| Skills Required: Excellent communication skills, negotiation abilities, attention to detail, proficiency in MS Office tools, understanding of debt collection processes |
| Contact Email: info@domex.lk |
| Phone Number: +94 11 7 759 759 |
| How to Apply: Apply via email with a resume and cover letter |
About the Company:
DOMESTIC EXPRESS PVT LTD is a leading courier and logistics service provider based in Dehiwala, Sri Lanka. Established in 2002, the company has built a reputation for delivering reliable, efficient, and timely courier services to its customers. With a dedicated team of over 500 employees, DOMESTIC EXPRESS specializes in domestic and international courier services, cargo logistics, same-day delivery, and express services. The company aims to be recognized as the top courier service provider in Sri Lanka, committed to exceptional service and customer satisfaction.
Key Responsibilities:
In this role, the Recovery Officer will be expected to:
- Managing overdue accounts and recovering outstanding payments: This involves tracking accounts that have fallen behind and effectively implementing strategies to recover owed amounts.
- Communicating with customers to negotiate repayment plans: Engaging with clients to establish feasible repayment options that meet the customer’s and the company’s needs.
- Maintaining accurate records of recovery efforts: Documenting all communications and recovery actions to ensure a clear audit trail and effective reporting.
- Initiating legal proceedings if necessary: Taking appropriate actions to escalate recovery processes when standard collection efforts fail.
- Providing regular reports to management on recovery status: Keeping management informed about recovery progress and the status of overdue accounts to aid in strategic decision-making.
Skills and Qualifications
To be successful in this role, the following qualifications and skills are required:
- Ability to work both independently and as part of a team. DOMESTIC EXPRESS PVT LTD has been at the forefront of the courier and logistics services industry since 2002, specializing in reliable and efficient domestic and international courier services. Based in Dehiwala, Sri Lanka, the company has established a reputation for exceptional service and customer satisfaction. With a team that thrives on innovation and collaboration, DOMESTIC EXPRESS PVT LTD is committed to providing timely courier and logistics services to its customers.
- Proficiency in MS Office tools is essential for managing records and reporting on recovery efforts.
- Excellent communication and negotiation skills are vital for interacting with customers and managing overdue accounts effectively.
- Attention to detail is crucial for maintaining accurate records of recovery efforts and ensuring compliance with debt collection processes.
- A degree or certification in finance, business administration, or a related field is preferred, but equivalent experience will also be considered.
- Prior experience in debt collection or a similar role is an advantage.
Why Join DOMESTIC EXPRESS PVT LTD:
DOMESTIC EXPRESS PVT LTD provides an excellent working environment that values its employees. Here are some of the key benefits of joining the team:
- Flexibility in Working Arrangements: Employees enjoy adaptable work schedules that promote work-life balance.
- Competitive Salary and Benefits Package: The company offers attractive compensation and comprehensive benefits to ensure employee satisfaction.
- Opportunities for Professional Development and Career Growth: Continuous learning is encouraged, with access to training programs and advancement opportunities within the organization.
- A Collaborative and Innovative Work Environment: The company fosters a team-oriented culture where ideas are shared, and employees are encouraged to contribute to innovative solutions.
How to Apply:
If you are interested in the Recovery Officer position at DOMESTIC EXPRESS PVT LTD, please send your updated resume and a cover letter to info@domex.lk. For any queries, email or contact +94 11 7 759 759. Applications must be submitted by the specified deadline.
Additional Information
Company Awards/Certifications:
Currently, there are no specific awards or recognitions listed for DOMESTIC EXPRESS PVT LTD. However, the company is committed to providing high-quality courier and logistics services, contributing to its positive industry reputation.
Benefits and Perks:
Specific details about unique benefits or perks for this role have yet to be disclosed. However, as a leading courier service provider, DOMESTIC EXPRESS PVT LTD is likely to offer a competitive salary and potential opportunities for career advancement.
Work Environment:
While specific details about the work culture at DOMESTIC EXPRESS PVT LTD are unavailable, the company is known for its focus on exceptional customer satisfaction and efficient service delivery. Employees may thrive in a collaborative environment that emphasizes reliability and professionalism.
I am looking for job